Course Overview
Do you have to make a lot of effort to convince your clients? Do you have difficulty in persuading others and making them understand your ideas? Do you and your ideas get unrecognized at meetings. If you experience any of these problems, then attend this course. This course is designed to assist participants in learning the skills that are fundamental for the persuasion process. Effective persuasive skills are required in any job whether you are dealing with customers or colleagues or managers. At every level, you need to influence others in order to complete your tasks.
The participants will reformulate existing skills and learn advanced persuasion skills. Interpersonal Skills training course combines multiple interrelated skills of negotiation which include influential and persuasive communication skills. This course will train participants’ about handling intense competition with the help of effective tools and techniques of persuasion.
Course Objectives
After attending the course, participants will be able to:
- Understand the personality types of other people, their preferences and needs
- Adjust their communication style in accordance with other people’s needs
- Assess the communication gaps and ways to overcome the barriers
- Develop non-verbal and para-verbal communication skills
- Use the S.T.A.R. method to speak on-the-spot
- Improve interpersonal relationships and develop a network
- Effectively persuade others and improve credibility
- Understand the psychological needs of others and how to influence people
Course Methodology
The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos
Target Audience
Interpersonal Skills training course is designed for managers and executives who are seeking to learn effective persuasion skills
Duration
2 Days (08:30–14:30) with appropriate breaks for tea/refreshments and lunch.