Crisis and Emergency Management

Course Overview

Crisis Management training includes all the activities and initiatives necessary to combat a crisis. These activities are focused on saving the lives of people, minimizing damage to the property and effective planning of the response. For effective response planning, contingency plans are devised and response training is given. The course is designed to prepare the participants to effectively handle situations before, during and after the crisis.

For instance, if there is fire in a plant, it releases toxic clouds, and that area becomes polluted, therefore evacuation needs to take place. At this moment, police will be active and will control traffic management while the municipal administrators will also be responsible. However, the organization owning the plant is the main party responsible for the incident. Therefore, emergency management involves coordination among multiple agencies, and public and private actors should make sure that they are both trained for emergency planning.

Course Objectives

After attending the course participants will be able to:

  • Gain insights about emergency management
  • Protect the people, environment and assets
  • Utilize Anadarko’s resources
  • Effectively communicate and cooperate with regulatory agencies
  • Restore the businesses

Course Content

  • Crisis and Emergency Management – organize the response plans and activities
  • (Pre-incident) Risk and Crisis Communication
  • Human Factors - basic human errors and human actions
  • Business Continuity Management - ensure continuity of the critical processes of a business
  • Ethics - ethical dilemmas that arise during the response phase
  • Change Management - learn from emergencies
  • Crisis Management - coordinate crisis and emergency management

Course Methodology

The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos

Target Audience

Crisis Management training course is primarily designed for the people who are responsible for crises, emergency, risk management in an organization, e.g., health and safety managers, environmental management system managers, production/operations managers, maintenance managers, facilities managers, administration managers, etc


2 Days (08:30–14:30) with appropriate breaks for tea/refreshments and lunch.

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