Managing Performance of Retail Supply Chains

Course Overview

Retail Management training course is designed to maintain the processes of supply chain. Vigilant management is required to maintain effectiveness, get benefits from opportunities and focus on the areas that need improvement. This course gives introduction to the concepts of continuous improvements which are applicable to all the retail sectors. Moreover, it recognizes different methods through which performance of retail supply chain could be measured. It evaluates the challenges with the measurement of performance and examines the mechanism of improving performance.

Course Objectives

  • Understand the multiple ways through which performance of retail supply chain can be measured
  • Design appreciation of some key issues and challenges that are faced in the organization while measuring performance
  • Develop methods for the improvement of performance in the retail supply chains
  • Identify the opportunities for improvement in own retail supply chains

Course Content

  • Performance management as tool for management
  • Measure the performance in retail supply chain
  • Encounter the challenges
  • Analysis of the process
  • Process re-engineering
  • Improvement in the performance
  • Manage the stakeholder during change process

Course Methodology

The training is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos.

Target Audience

Retail Management training course is designed for the practitioners who want to gain knowledge and understanding regarding the retail supply chains. It also targets those individuals who are new in the field of retail supply chains and want to know about performance measurement.


2 Days (08:30–14:30) with appropriate breaks for tea/refreshments and lunch.

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